Privacy Policy

Welcome to Jet's Pizza ("we," "us," "our," or "the Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzas-jets.world (the "Website"), place food orders, use our online services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Website and services immediately.

This Privacy Policy applies to all users of our Website and services located in the United States. We comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable U.S. consumer protection regulations.

1. About Us

Jet's Pizza operates as a food service business offering pizza and related food products through our online ordering platform and physical locations. Our contact details are as follows:

For all privacy-related inquiries, complaints, or requests, please contact us using the details above. We have designated a Privacy Contact who handles all data protection matters and will respond to your inquiries within a reasonable timeframe, and no later than 45 days as required under applicable law.

2. Information We Collect

We collect several types of information from and about users of our Website and services. The categories below describe the personal information we collect, the sources from which we collect it, and the purposes for which it is used.

2.1 Personal Information You Provide Directly

When you interact with our Website, create an account, place an order, or contact us, you may provide the following personal information:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, phone number, and mailing or delivery address.
• Account Credentials: Password and similar security information used for authentication and account access.
• Payment Information: Credit or debit card numbers, billing addresses, and other financial data necessary to process payments. Note: We do not store full payment card data on our servers; payment processing is handled by PCI-DSS compliant third-party payment processors.
• Order Details: Food items ordered, special instructions, delivery preferences, and order history.
• Communications: Messages, feedback, complaints, or inquiries you send to us via email, contact forms, or other channels.
• Marketing Preferences: Your preferences for receiving marketing communications from us.
• Loyalty Program Data: If you participate in any rewards or loyalty program, we collect data related to your membership and point accumulation.

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies, web beacons, pixels, and similar tracking technologies:

• Device Information: Type of device, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, and navigation paths through our Website.
• IP Address: Your Internet Protocol address, which may be used to approximate your general geographic location (city or region level).
• Log Data: Server log files that record requests made to our servers, including timestamps and error reports.
• Cookie Data: Information stored in cookies placed on your device. Please refer to Section 8 of this Privacy Policy for more details about our use of cookies.
• Location Data: With your consent, we may collect precise geolocation data from your mobile device to facilitate delivery services and show relevant store locations.

2.3 Information From Third Parties

We may receive information about you from third parties in the following circumstances:

• Social Media Platforms: If you choose to connect your social media account (such as Facebook, Google, or Apple) to sign in or interact with our services, we may receive profile information such as your name, email address, and profile picture, depending on your social media privacy settings.
• Analytics Providers: Third-party analytics services may provide us with aggregated or anonymized information about Website usage patterns.
• Payment Processors: Our payment processing partners may share transaction confirmation and fraud prevention signals with us.
• Marketing Partners: If you interact with our advertisements on third-party platforms, we may receive data about those interactions.
• Delivery Partners: Third-party delivery services may share order delivery status and related logistics information with us.

2.4 Sensitive Personal Information

In limited circumstances, we may collect information that qualifies as "sensitive personal information" under applicable privacy laws, such as precise geolocation data and payment card information. We collect such data only when necessary to provide our services and do not use sensitive personal information for purposes beyond what is disclosed in this Privacy Policy.

3. How We Use Your Information

We use the personal information we collect for a variety of lawful business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Creating and managing your account on our Website.
• Sending order confirmations, receipts, and updates about your order status via email or SMS.
• Providing customer support and responding to your inquiries and complaints.
• Facilitating payment processing and preventing fraudulent transactions.
• Managing loyalty or rewards program memberships.

3.2 Analytics and Service Improvement

• Analyzing Website usage patterns and user behavior to improve the functionality, design, and content of our Website.
• Conducting internal research and development to enhance our food offerings and digital services.
• Monitoring Website performance, diagnosing technical issues, and maintaining the security and integrity of our systems.
• Generating statistical reports and aggregated insights that do not identify individual users.

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, special offers, and information about new menu items or services, where you have consented or where permitted by applicable law.
• Personalizing your experience on our Website by displaying content and offers relevant to your preferences and order history.
• Delivering targeted advertisements on our Website and on third-party platforms, using cookies and similar technologies.
• Conducting surveys, contests, and sweepstakes.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected]. Please note that opting out of marketing communications does not affect our ability to send you transactional or service-related messages.

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes.
• Enforcing our Terms of Service and other legal agreements.
• Protecting the rights, property, or safety of Jet's Pizza, our customers, employees, and the public.
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activities.
• Responding to lawful requests from government authorities and law enforcement.

3.5 Business Operations

• Evaluating or conducting mergers, acquisitions, restructurings, or other business transactions.
• Maintaining accurate business records and managing our internal operations.
• Training staff and improving our customer service processes.

4. Sharing Your Information With Third Parties

We do not sell, rent, or lease your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information with certain categories of third parties in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers are permitted to use your information only to perform services for us and are contractually obligated to protect your data. Categories of service providers include:

• Payment Processors: To securely process credit card and electronic payments.
• Delivery Services: To fulfill delivery orders to your specified address.
• Cloud Hosting and IT Services: To host our Website, databases, and IT infrastructure.
• Email and Communications Platforms: To send transactional and marketing emails.
• Analytics Providers: Such as Google Analytics, to help us understand Website usage.
• Customer Support Tools: To manage and respond to customer inquiries.
• Marketing and Advertising Platforms: To deliver targeted advertisements and manage marketing campaigns.
• Fraud Detection and Security Services: To protect our platform and customers from fraudulent activity.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law, or in response to valid legal processes, including:

• Subpoenas, court orders, or other legal demands from courts or government authorities.
• Requests from law enforcement agencies in connection with criminal investigations.
• Regulatory audits or compliance reviews by authorized government bodies.
• Situations where disclosure is necessary to protect the vital interests of an individual or the public.

4.3 Business Transfers

In the event that Jet's Pizza undergoes a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred to the acquiring entity or successor. We will notify you of any such transfer and any choices you may have regarding your information through a notice on our Website or by direct communication.

4.4 Aggregate and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes. This type of sharing does not constitute a "sale" of personal information under applicable privacy laws.

4.5 California-Specific Disclosures (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to know whether we "sell" or "share" their personal information. We do not sell personal information for monetary compensation. However, our use of certain advertising and analytics cookies may constitute "sharing" of personal information for cross-context behavioral advertising purposes under California law. California residents may opt out of this sharing by using our cookie preference tool or by submitting a request to [email protected].

5. Data Security

Protecting your personal information is a top priority for Jet's Pizza. We implement a range of technical, organizational, and administrative security measures designed to safeguard your data against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: All data transmitted between your browser and our Website is protected using SSL/TLS encryption (HTTPS). Payment data is encrypted both in transit and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, and all staff with access to personal data are bound by confidentiality obligations.
• PCI DSS Compliance: Our payment processing systems are designed to comply with Payment Card Industry Data Security Standards (PCI DSS).
• Firewalls and Intrusion Detection: We use firewalls and intrusion detection systems to monitor and protect our network infrastructure.
• Regular Security Audits: We conduct regular security assessments and vulnerability scans to identify and address potential risks.
• Employee Training: Our staff receive regular training on data protection and cybersecurity best practices.
• Incident Response Plan: We maintain a data breach incident response plan to quickly identify, contain, and report any security incidents as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We respect and support these rights, and we have established processes to help you exercise them.

6.1 Rights for All U.S. Users

• Right to Know / Access: You have the right to request information about the categories and specific pieces of personal data we have collected about you, the sources of that data, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Deletion: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions (e.g., information needed to complete transactions, comply with legal obligations, or for other lawful purposes).
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised any rights described in this section.

6.2 Additional Rights for California Residents (CCPA/CPRA)

California residents have the following additional rights under the CCPA/CPRA:

• Right to Know About Sale or Sharing: The right to know whether your personal information is being sold or shared for cross-context behavioral advertising and to opt out of such activities.
• Right to Limit Use of Sensitive Personal Information: The right to direct us to limit our use of sensitive personal information to only what is necessary to perform the services you requested.
• Right to Data Portability: The right to receive a copy of your personal information in a portable, readily usable format.
• Authorized Agent: You may designate an authorized agent to submit privacy requests on your behalf. We may require verification of the agent's authority and your identity before processing such requests.

6.3 How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected] — Please include "Privacy Request" in the subject line.
• Website: pizzas-jets.world — Use the contact form on our Website.

We will verify your identity before processing your request to protect the security of your data. Verification may require you to provide information that we can match against our records. We will respond to your request within 45 days of receipt. If we need additional time (up to 90 days total), we will inform you of the extension and the reason for it.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Our retention practices are as follows:

When your personal information is no longer needed, we will securely delete or anonymize it. If deletion is not immediately possible (e.g., due to backup storage requirements), we will isolate the data from further processing until deletion is feasible.

8. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and deliver personalized content and advertisements. Cookies are small text files placed on your device when you visit our Website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Website to function properly. These include cookies that enable you to log in, add items to your cart, and complete orders.
• Performance and Analytics Cookies: Help us understand how visitors interact with our Website by collecting anonymized usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences such as language settings, saved addresses, and login information to improve your experience.
• Advertising and Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across third-party platforms.

8.2 Managing Your Cookie Preferences

You can manage your cookie preferences through our cookie consent tool available on our Website. You may also configure your browser settings to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website and your ability to place orders.

For more detailed information about the specific cookies we use, their purposes, and how to opt out, please refer to our full Cookie Policy available on our Website.

9. Children's Privacy

In accordance with the Children's Online Privacy Protection Act (COPPA) and our own policy, we do not knowingly collect personal information from children under the age of 13 (or under 18, as applicable under our Terms of Service). If we discover that we have inadvertently collected personal information from a child under the applicable age limit, we will take immediate steps to delete that information from our systems.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will work promptly to address your concern and remove any such information.

Parents and guardians are encouraged to monitor their children's use of the internet and online services and to enforce age restrictions where applicable.

10. International Data Transfers

Jet's Pizza is based in the United States, and our services are primarily directed at users located in the United States. All personal information we collect is stored and processed in the United States.

If you are accessing our Website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Website and services from outside the United States, you acknowledge and consent to the transfer of your information to the United States.

We take appropriate measures to ensure that any international transfers of personal data are conducted in compliance with applicable laws and that your data remains protected at all times. Where required by law, we implement appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.

11. Third-Party Websites and Links

Our Website may contain links to third-party websites, applications, or services that are not operated by Jet's Pizza. This Privacy Policy applies only to our Website and services. We have no control over and are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

Third-party services we integrate with (such as social media platforms, payment processors, and delivery partners) have their own privacy policies that govern how they handle your data. Please consult those policies directly for information about their data practices.

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. At this time, our Website does not respond to "Do Not Track" signals because there is no universally accepted standard for how such signals should be interpreted. We continue to monitor developments in this area and may update our practices in the future.

California residents may exercise their right to opt out of the "sharing" of personal information for cross-context behavioral advertising purposes, which may achieve a similar outcome to Do Not Track. Please see Section 6.2 for more information.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post the revised Privacy Policy on our Website at pizzas-jets.world.
• Notify you by email (where we have your email address on file) or through a prominent notice on our Website homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website and services following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the revised Privacy Policy, you should discontinue use of our services.

14. How to File a Complaint

If you have concerns about how we handle your personal information and you are not satisfied with our response, you may have the right to file a complaint with a relevant data protection or consumer protection authority.

14.1 Federal Consumer Protection

In the United States, the Federal Trade Commission (FTC) oversees consumer protection and privacy matters at the federal level. You may file a complaint with the FTC at:

14.2 California Residents

California residents may also file a complaint with the California Privacy Protection Agency (CPPA), which is responsible for enforcing the CCPA/CPRA:

Additionally, the California Attorney General's Office may also be contacted regarding CCPA/CPRA violations at oag.ca.gov/privacy/ccpa.

14.3 State Attorney General Offices

Residents of other states may contact their respective state Attorney General's office to learn about available remedies under state privacy and consumer protection laws. Many states have enacted comprehensive consumer privacy laws that provide additional rights and remedies.

We strongly encourage you to contact us first before filing a complaint with a regulatory authority, as we are committed to resolving your concerns quickly and effectively. Please reach out to us at [email protected].

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us. Our dedicated privacy team is here to assist you.

We aim to respond to all legitimate privacy inquiries within 45 days of receipt. For complex requests, we may extend this period by an additional 45 days (for a total of 90 days), and we will notify you if such an extension is necessary, along with the reason for the extension.

This Privacy Policy was last updated on April 16, 2026. © 2026 Jet's Pizza. All rights reserved.